Uber and Lyft drivers are able to carry luggage with space dependent on vehicle size. You can use the number of seats in each ride type to select the ride option for your luggage needs. A good rule of thumb is to select the six-seat Uber XL or Lyft XL option to ensure luggage space for multiple passengers. Most drivers […]
Uber and Lyft encourage their drivers to operate during inclement weather to serve riders who need to reach their destinations. A limited supply of drivers in each app means surge pricing is likely during snowy conditions. In many regions, SUV options are available at an additional expense to give you peace of mind in case […]
Uber and Lyft do not limit their drivers to specific operating hours. Drivers are encouraged to create their own schedules based on availability and rider demand.
You can access Uber and Lyft 24 hours a day, 7 days a week depending on the availability of drivers in your area at the time of your request.
Uber first launched in 2011 after two years of testing on the streets of San Francisco. Lyft followed Uber with the app launched in 2012 for riders in the San Francisco Bay Area.
Uber and Lyft are often seen as interchangeable ride-hailing apps by casual observers. According to SurveyMonkey, users of both apps express high levels of satisfaction. The companies are different from each other in a few key respects. SurveyMonkey’s research found that 86% of respondents used Uber, while 32% used Lyft. A small number of users took […]
While Lyft and Uber are allowed in the 100 largest cities in the United States, there are other places that don’t allow the companies to carry passengers. Oregon is the only state that explicitly prohibits Lyft and Uber operations in the vast majority of its counties. Riders in Portland can use these services but the companies cannot operate elsewhere […]
Uber and Lyft do not allow drivers to use their apps for pickups outside of their assigned states without switching home states. Drivers are limited to their home states because licensing, insurance, and other regulations vary from state to state.
Uber only accepts payment via credit card, debit card, Paypal and Venmo in most cities. Uber recently piloted a cash option in select cities. To find out if the pilot is available in your city, open the Uber app and select the ‘payment’ option from the main menu.